Privacy policy



Terneuzen Hotels attaches great importance to the protection of your personal data. In this privacy policy we want to provide clear and transparent information about how we handle personal data.


How do we use your personal information?

We do everything we can to guarantee your privacy and therefore handle personal data with care. Terneuzen Hotels complies in all cases with the applicable laws and regulations, including the General Data Protection Regulation. This means that we in any case:

  • Process your personal data in accordance with the purpose for which it was provided, these purposes and types of personal data are described in this Privacy policy;
  • Limit the processing of your personal data to only those data that are minimally necessary for the purposes for which they are processed;
  • Ask for your explicit consent if we need it for the processing of your personal data;
  • Have taken appropriate technical and organizational measures to ensure the security of your personal data;
  • Do not pass on personal data to other parties, unless this is necessary for the implementation of the purposes for which they were provided;
  • To be aware of your rights regarding your personal data, to point this out to you and to respect them.

How does Terneuzen Hotels handle my stay data?

If you book a stay via our site, this information will only be used to process your reservation as optimally as possible and to get an idea of any additional wishes you may have. This information helps us to better adapt the site and the product range to your wishes.


When you visit our website...

You can visit our website without providing us with any information about yourself. There are situations in which we do ask for information from you, for example to correspond with you or to process your booking. If desired, we will inform you about our latest and most attractive offers via our e-mail service.


How does Terneuzen Hotels handle data in competitions and promotions?

If you respond to a contest or a campaign, we will ask for your name, address and email details. This information is used to carry out the campaign, to notify the prize winners of their prize and to measure the responses to the campaign.


How does Terneuzen Hotels deal with safety and quality?

We protect the quality and integrity of your personal information by taking the appropriate technical and organizational measures. This also includes that we will always comply with your request to correct inaccuracies in your personal data as quickly as possible. We collect and register your data so that we can offer you an optimal service and process your booking as well as possible. If desired, we will inform you about our latest and most attractive offers via our e-mail service. We handle your data with the utmost care. We will never provide your data to third parties. The data that you provide when booking a trip or when subscribing to the newsletter is securely stored in our database. If you wish to unsubscribe from our e-mail service, you can easily do so from the newsletter.


To ask?

As Terneuzen Hotels we are responsible for the processing of your personal data. If you have any questions about this after reading our Privacy policy, or in a more general sense, or if you wish to contact us, you can do so via the contact details on our website.

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